Following the development of an “individualised care plan” for the dying patient and in reaction to the newly launched “Five Priorities for Care”, Maidstone and Tunbridge Wells NHS Trust commissioned Onclick to write and develop a bespoke elearning course on “End of Life Care”.
This is an area that for many hospitals can find challenging and often receives the most complaints due to lack of training.
Although other in-depth, national resources were available, MTW required a bespoke bite-sized resource, targeting key local issues and suitable for all staff across the Trust.
The aim of our online tool was to support staff with useful information and effective techniques that will make a real difference for patients and their families at this difficult time.
Overall we wanted staff to build their confidence in end of life care, understand the key considerations, be able to practice effective communication skills and learn how to correctly use an individualised care plan.