Mental Health of Older Adults and Dementia CAG at South London and Maudsley NHS Trust tasked Onclick with reviewing and improving their resources for care pathways across the service.
At the time, staff used a mixture of hard copy and digital files to access information about care pathways. These were all presented in different formats and proved difficult to keep up to date or ensure members of staff were always viewing the latest versions available.
It was essential to promote consistency of service throughout the trust and ensure all clinicians were working in line with the latest high quality research and agreed best practice standards at each stage of the patient journey.
SLaM were keen to investigate options for bringing all this information online in an up-to-date and interactive knowledge base for health professionals, service users and carers alike.